If you are puchasing a shipment for an international order customs has become strict and only allowing those with hemp licenses for their country to retrieve their parcel. Order on your own risk, if you do not have the proper paperwork to recieve your parcel. We will still mail out orders, but it is not Hemp USA's fault or responsibility if an order is seized due to negligence on the laws in your country. We will not be issuing refunds to those without the proper license. Before placing an order, please make sure you understand your country's import taxes, other fees and laws.